One bot per patient — personalized, always-on care coordination
Direct Primary Care and concierge practices offer a membership-based model with enhanced physician access. PatientBot gives each patient their own AI assistant for scheduling, medication reminders, care coordination, and secure messaging — all running in HIPAA-aligned, isolated Firecracker microVMs.
The operational pain points that create the opportunity.
Specific tasks the AI agent automates — each running in its own isolated Firecracker microVM.
AI-powered symptom assessment and triage that routes urgent cases to the physician and handles routine questions autonomously.
Natural-language scheduling that understands physician availability, patient preferences, and appointment types.
Personalized medication adherence tracking with smart reminders via the patient's preferred channel (SMS, app, email).
Automated referral management, lab result follow-ups, and specialist appointment coordination.
Pre-visit questionnaires and health updates gathered automatically, so the physician walks in prepared.
Automated check-ins after appointments to monitor recovery, answer questions, and flag concerns.
Ongoing monitoring and coaching for patients with diabetes, hypertension, and other chronic conditions.
Streamlined new patient intake: medical history, insurance verification, consent forms — all conversational.
HIPAA-aligned secure messaging between patient and practice, with AI-assisted response drafting for common queries.
| Competitor | Category | Pricing | Strength | Weakness |
|---|---|---|---|---|
| Hint Health | DPC Platform | $99–299/mo | Purpose-built for DPC billing and membership management | No AI agent capabilities, focused on billing not care coordination |
| Elation Health | EHR for DPC | $300+/mo | Clinical-first EHR designed for primary care | Expensive, no conversational AI, traditional software model |
| Spruce Health | Patient Communication | $24–49/mo | HIPAA-compliant messaging and telemedicine | Communication only — no automation, no intelligence |
| Klara | Patient Engagement | $100+/mo | Automated patient outreach and scheduling | Workflow automation, not agentic AI — limited intelligence |
| Luma Health | Patient Access | Custom | Enterprise-grade scheduling and access platform | Built for large health systems, overkill for DPC practices |
PatientBot is designed to be HIPAA-aligned from the ground up. Each patient's bot runs in its own isolated Firecracker microVM, providing hardware-level separation of Protected Health Information (PHI).
We sign Business Associate Agreements (BAAs) with every practice. Data is encrypted at rest (AES-256) and in transit (TLS 1.3). All bot actions are logged in immutable audit trails with configurable retention periods.
Important distinction: we position as HIPAA-aligned, not HIPAA-compliant, until formal BAAs and third-party audits are in place. The architecture supports full compliance — the legal framework is the remaining step.
DPC practices typically spend $500–2,000/month on software (EHR, billing, communication tools). At $99/month, PatientBot is a fraction of existing spend and replaces multiple point solutions.
The ROI is clear: if the bot saves a physician even 2 hours per week of administrative work, that's 8+ hours/month. At a physician's effective rate of $150+/hour, that's $1,200+ in recovered value — a 12x return on a $99 investment.
For practices with 300–600 patients, the per-patient cost is $0.17–0.33/patient/month — negligible compared to the membership fees patients already pay.
Solo Mode — bootstrapped, lean, revenue-funded.
To be the go-to AI assistant for 1,000+ DPC and concierge practices, generating $1.2M+ in ARR as a lean, profitable, founder-owned business.
Whether you're a potential customer, advisor, or partner — let's talk about how we can bring this to life.